ASTERA

Property Location With a stay at Apartment Tourist Complex & SPA Astera Bansko in Bansko, you'll be in the mountains, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort.

Rooms Make yourself at home in one of the 120 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a complimentary water park and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. The ski shuttle (surcharge) makes getting to the slopes a breeze.

Dining Enjoy Fish and Chips cuisine at MUSSELS FARM, a seafood restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Bansko Ski Resort - 0.6 km / 0.4 mi
Dobrinishte Ski Resort - 9.3 km / 5.7 mi

The preferred airport for Apartment Tourist Complex & SPA Astera Bansko is Sofia Airport (SOF) - 171.4 km / 106.5 mi

Know Before You Go:

• This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
• Pool access available from 10 AM to 8 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• New Year's Eve (31 December) Gala Dinner per adult: EUR 90
• New Year's Eve (31 December) Gala Dinner per child: EUR 50 (from 2 to 11 years old)

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Special Checkin Instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Checkin Time:

2:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Room Facilities